Privacy Policy

At Learnotis, we collect various types of information to provide you with our 3D environment creation services and improve your learning experience. Understanding what we collect helps you make informed decisions about using our platform.

Personal Information

• Name, email address, and contact information when you register
• Billing information and payment details for subscription services
• Profile information including your learning preferences and skill level
• Educational background and professional information you choose to share
• Communication preferences and notification settings

Usage Data

• Your interactions with our 3D creation tools and learning modules
• Progress tracking data including completed projects and achievements
• Time spent on different sections of our platform
• Device information, browser type, and operating system details
• IP address and general location information for security purposes

Creative Content

We store the 3D environments, models, and projects you create using our platform. This content remains yours, but we may access it to provide technical support or improve our services. We never share your creative work without explicit permission.

Your information serves multiple purposes that directly benefit your experience with Learnotis. We're committed to using your data responsibly and only for legitimate business purposes.

Service Delivery

• Providing access to our 3D environment creation tools and learning resources
• Personalizing your learning experience based on your skill level and interests
• Processing payments and managing your subscription status
• Delivering customer support and technical assistance
• Sending important updates about your account and our services

Platform Improvement

• Analyzing usage patterns to enhance our tools and features
• Developing new learning modules based on user needs and feedback
• Testing and improving the performance of our 3D creation software
• Identifying and fixing technical issues or bugs

We take the security of your data seriously. Our platform uses industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

Security Measures

• Encryption of data both in transit and at rest using AES-256 standards
• Regular security audits and vulnerability assessments
• Multi-factor authentication options for your account protection
• Secure data centers with physical and digital access controls
• Regular backups to prevent data loss

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill legal obligations. Account data is typically kept for the duration of your subscription plus three years for billing and support purposes. Your creative projects are stored indefinitely unless you specifically request deletion.

If you request account deletion, we will remove your personal information within 30 days, though some data may be retained longer for legal or security reasons as required by Indian data protection laws.

You have significant control over your personal information and how we use it. We've designed our platform to give you easy access to manage your data and privacy preferences.

Access and Control

• View and download all personal information we have about you
• Update or correct your profile information at any time
• Delete specific projects or your entire account
• Export your creative work in standard formats
• Control who can see your public projects and achievements

Communication Preferences

• Choose which types of emails you receive from us
• Opt out of marketing communications while keeping essential updates
• Set preferences for in-platform notifications and alerts
• Control whether your progress is visible to instructors or peers

To exercise any of these rights, simply contact our privacy team using the information provided below. We respond to all requests within 15 business days and never charge fees for reasonable requests.

While we minimize data sharing, some third-party services help us deliver our platform effectively. We carefully vet all partners and ensure they meet our privacy standards.

Service Providers

• Payment processors for secure billing and subscription management
• Cloud hosting providers for reliable platform performance
• Email service providers for account and educational communications
• Analytics tools to understand platform usage and improve user experience
• Customer support platforms to provide timely assistance

Legal Requirements

We may disclose your information if required by law, court order, or government request. This includes compliance with Indian data protection regulations and cooperation with law enforcement when legally required. We will notify you of such requests unless prohibited by law.

Our platform uses cookies and similar technologies to enhance your experience and provide personalized features. You have control over most cookie settings.

Types of Cookies We Use

• Essential cookies for login, security, and basic platform functionality
• Performance cookies to monitor site speed and identify technical issues
• Preference cookies to remember your settings and customizations
• Analytics cookies to understand how users interact with our platform

You can manage cookie preferences through your browser settings or our privacy dashboard. Disabling certain cookies may limit some platform features, but core functionality will remain available.

While our primary servers are located in India, some data may be processed by international service providers to ensure optimal platform performance and global accessibility.

When data is transferred internationally, we ensure adequate protection through:

• Standard contractual clauses approved by relevant data protection authorities
• Certification programs that demonstrate adequate privacy protections
• Regular audits of international partners' security practices
• Encryption during all data transfers regardless of destination

Our platform is designed for users aged 16 and older. We do not knowingly collect personal information from children under 16 without parental consent. If we discover that we have collected information from a child under 16, we will delete it immediately.

If you believe your child has provided personal information to us, please contact our privacy team immediately. We take children's privacy seriously and will work with parents to address any concerns.

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email or prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when it was last updated.